Now Hiring Title: Accounts Receivable & Collections Specialist - Cedar Crest Specialist, Inc.

Hours: Full-time, 40 hours per week minimum

Department: Accounting

Position Summary: The Accounts Receivable & Collections Specialist is responsible for maintaining and managing customer accounts receivable including application of payments, collection of outstanding balances, and resolution of billing and payment discrepancies. Success is measured by the ability to reduce accounts receivable delinquency while maintaining effective and cooperative working relationships with customers and with company sales, customer service, and delivery personnel.

Major Accountabilities:

1. Apply daily cash receipts to customer accounts; identify and properly code miscellaneous cash receipts; provide details and summary reports to accounting.
2. Initiate daily ACH (automatic clearing house) customer payments through banking portal. Keep customer banking information secure.
3. Scan checks for direct bank deposit and provide reconciliations to accounting.
4. Initiate calls and/or correspondence with customers to inquire about and collect delinquent balances, including short-pays and deductions.
5. Process credit memos, refunds, account adjustments, and write-offs.
6. Coordinate the effective use of customer finance charges as a collection tool.
7. Prepare and distribute monthly customer statements and delinquency notices.
8. Maintain adequate and organized records of payment transactions and account adjustments.
9. Work effectively with customer service, sales, and billing personnel to research and resolve payment and billing discrepancies.
10. Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
11. Provide weekly and monthly updates to management – verbally and in report form – regarding the status of delinquent accounts, collection efforts, and customers on credit hold.
12. Develop and maintain procedures and documentation for job-related processes and make recommendations for improvements.
13. Identify issues contributing to account delinquency and make recommendations to management.
14. Utilize computerized accounting systems, 10-key calculators, spreadsheet programs, internet-based check scanning and deposit programs and equipment, and other office equipment.
15. Serve as reliable backup to customer service.

Education:

1. High school diploma required
2. College-level accounting courses, accounting degree, or equivalent work experience preferred.

Skills and Experience:

1. Experience using computer-based accounting systems and basic proficiency in Microsoft Excel and Word required.
2. Ability to anticipate work needs and to follow through with minimal direction.
3. Self-disciplined and capable of completing job duties in a timely manner and with a high level of accuracy and attention to detail.
4. Ability to work independently and to collaborate effectively with fellow-employees at all staffing levels.

Reports to: Director of Finance

Working conditions: Office environment.

Additional Information:

• Expected to adhere to all company policies and procedures.
• Portray a positive attitude at all times.
• Your trust, honesty, integrity and confidentiality are a company must.
• Expected to treat people fairly and with dignity even when there are disagreements or problems.
• Respond effectively to legitimate concerns raised by employees.
• Responsible for gathering and sharing information on any issues that need addressing with management so that we can effectively develop positive employee relations.

Home Delivery Driver

Just like our farm-fresh milk and super premium ice cream, a career at Oberweis is simply the best! Join our amazing team of friendly faces to work in a fun, goal-oriented work environment. With competitive salaries, benefits and perks, you’ll soon find that the sweetest careers begin at Oberweis!

Position Description:

We are looking for a Home Delivery Driver for our Cedarburg, WI facility to distribute products promptly to our Wisconsin customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction.

Home Delivery Driver Work Schedule: Two shifts available (Monday – Friday with 8:00am start time or Sunday night – Friday morning with 10:30pm start time). You must be able to work either shift.

Home Delivery Driver – Daily rate up to $310.00 ($ 31.00-38.75 hourly equivalent)

SIGN ON BONUS: $500.00 paid after 90 days

Location: Cedarburg, WI

HOME DELIVERY DRIVER RESPONSIBILITIES:

• Pre/Post inspections of delivery trucks (DOT requirement)
• Log hours of service such as driving, on, off, etc. (DOT requirement)
• Pick orders from warehouse and load product into truck
• Deliver dairy & grocery products to homeowners within assigned regions
• Navigate routes using a GPS unit
• Practice safe driving by following DOT regulations and company standards
• Use handheld scanners to track inventory and delivery of products
• Provide exceptional customer service to our clients

NON-DRIVING/DELIVERY RESPONSIBILITIES:

• Use a power washer & shopvac to clean interior & exterior of truck
• Move, organize, and clean areas of the truck barn
• Crate glass bottles and stack them
• Load glass bottles into industrial washing machine

REQUIRED QUALIFICATIONS:

• Valid driver’s license (Class C or Chauffeur’s license)
• Proven working experience as a Delivery Driver
• Able to lift up to 50 lbs including overhead, frequently bending, carrying, walking with product
• Able to work in refrigerated conditions (33-38 degrees)
• Ability to drive safely in a variety of weather and traffic conditions
• Ability to work in a fast paced, physical environment
• Clean driving record with no traffic violations
• High School Diploma or General Education Degree (GED)
• Able to traverse multiple landscapes (uneven ground, wet or frozen terrain, etc.)
• Able to work in various weather conditions (rain, snow, heat, cold, etc.)

BENEFITS

• Medical, dental, vision, 401K, employee discount
• Paid vacations and paid holidays
• Furnished Uniforms

Now Hiring: Route Relief Driver – Cedar Crest Specialties, Inc.

Position Summary

Join our affiliate company, Hoffmann Cedar Crest Specialties, Inc., the makers of Cedar Crest Ice Cream! Due to steady growth, Cedar Crest is hiring a Route Relief / Transport Driver for the Milwaukee, WI area. In this role, you’ll support our sales team (sales representatives, route sales representatives, route relief representatives, and merchandisers) by delivering, merchandising, and selling Cedar Crest products to grocery, convenience, and foodservice customers. This is a full-time position with full benefits.

Location: Based in Cedarburg, WI, serving the Milwaukee, WI area (in person)

Key Responsibilities

• Cover routes for route sales and route relief representatives as needed, delivering product to grocery, convenience, and foodservice customers.

• Transport product between Cedar Crest locations and customer accounts safely and on schedule.

• Merchandise product at each stop: rotate stock, fill freezers and shelves, and keep displays clean and sellable.

• Sell to customers by identifying reorder needs and opportunities to grow sales within each account.

• Keep product frozen and protected throughout loading, transport, and delivery.

• Complete pre-trip and post-trip vehicle inspections and all required DOT paperwork and logs.

• Complete delivery and order paperwork accurately, and report account issues to the sales team.

• Follow all DOT regulations and company safety policies.

• Perform other duties as assigned.

Compensation & Benefits

• $26.00–$27.00 per hour. Plus $1,000 sign on bonus!

• Full benefits, including health, dental, and vision insurance; a health savings account (HSA); life insurance; paid time off; and a 401(k) with company match.

Qualifications

• Must be at least 21 years of age.

• Valid Class A CDL with air brake endorsement required.

• Must pass a pre-employment background check, DOT physical, and drug screen.

• Clean driving record.

• Route delivery, DSD, or merchandising experience a plus.

• Customer-focused, with strong communication skills and the ability to work independently on the road.

Physical Demands

• Regularly lifts and carries product cases up to 50 lbs while loading, delivering, and stocking.

• Frequent standing, walking, bending, reaching, and climbing in and out of the vehicle throughout the day.

• Works in freezer and refrigerated environments, and outdoors in all seasonal weather conditions.

Schedule

Full-time, in person.